Using this website

The Public Defender Service is responsible for the content of this website. The Ministry of Justice is responsible for the technical aspects.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard

AbilityNet has advice on making your device easier to use if you have a disability.

About the accessibility of this website

We have completed basic accessibility checks for this website.

We know some parts of this website aren’t fully accessible:

  • the font does not always size correctly
  • using images for navigation doesn’t work for all users
  • colour contrast of some text is insufficient
  • the code used in the header element is not structured correctly for screen readers

What to do if you can’t access part of this website

If you need information on this website in a different format, you can contact us:

Public Defender Service
Ground Floor
102 Petty France
London
SW1H 9AJ

pds.businessteam@justice.gov.uk

Reporting accessibility problems

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact wordpress@digital.justice.gov.uk giving details of the issue and any assistive technology you are using.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Public Defender Service and the Ministry of Justice are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance issues listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • the font does not always size correctly
  • using images for navigation doesn’t work for all users
  • colour contrast of some text is insufficient
  • the code used in the header element is not structured correctly for screen readers
  • the website does not have a sitemap
  • the title of the home page doesn’t help users of assistive technology to orient themselves
  • there is no skip to main content

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some documents are not accessible in a number of ways including missing text alternatives and missing document structure.

View the accessible document policy of the organisation that published the document to report any problems or request documents in an alternative format.

How we tested this website

We have completed accessibility checks using keyboard and the WAVE automated testing tool. The tests were carried out by the Ministry of Justice.

What we’re doing to improve accessibility

We are working to fix the issues listed in this statement.

We will monitor the accessibility of this website on an on-going basis and fix any accessibility reported to us.

This statement was prepared on 17 April 2020.